Customer Service: support@ucocare.net
Free shipping on All Orders. No Minimum Purchase
Free standard shipping, no minimum purchase.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to an error on our part (such as shipping the wrong product or a defect in the product), we will cover the cost of return shipping. If the return is due to a change of mind or any reason other than our error, the customer is responsible for covering the return shipping costs.
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
10 Key Functions:
Video Resolution | 2K QHD 2304(H) x 1296(V) |
Night Vision | Color Night Vision with Spotlight, IR Night Vision with IR LEDs. (Visible Range up to 10 Meters) |
DC Power | DC 12.0V⎓1A, <12W. 3 Meters long of the charging cable |
Two-way Audio | Built-in mic/speaker |
PTZ | Pan 355°, Tilt 120°, Zoom 5X |
Waterproof | IP66. Working temp: −20 °C to 50 °C |
APP | CloudEdge |
Smart Alarm | Person detection; vehicle detection; motion detection (Support Auto Tracking) |
Storage | microSD card slot (32GB Included, and Max. 128GB Supported) or NVR or Cloud |
Smart Home Devices Compatible | Alexa, Google Home |
WiFi Connection | Works with 2.4GHz WiFi, longer and more stable |
What is in Box | Security Camerax1, 32GB Micro SD Cardx1, Quick Start Guidex1, Mounting Templatex1, Pack of Screwsx1 |
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to an error on our part (such as shipping the wrong product or a defect in the product), we will cover the cost of return shipping. If the return is due to a change of mind or any reason other than our error, the customer is responsible for covering the return shipping costs.
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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