Shipping Policy

Thank you for visiting and shopping at UCOCARE. We know that the reliable shipment of your merchandise is important to you, so it’s necessary to learn about the terms and conditions that constitute our Shipping Policy.

Orders placed on UCOCARE official website can be shipped to the following countries and regions:



Note: Orders to remote areas would take a little longer to be delivered. Please note that the delivery time depends on the address specified for the order.

Any delivery date given by us is our best estimate only, and UCOCARE cannot be held liable for any loss or damage suffered by you due to any reasonable or unavoidable delay in the delivery of your order.


Order Processing

Order processing starts within 1-2 business days, so please make sure your order is correct before you hit the submit button. You will receive a tracking number via email once the order is shipped.


Shipping Countries

We can ship to most countries in the world. To check if the shipment is available to your country, please enter the checkout page by adding the product to your shopping cart.


Shipping Rates

All the shipping charges are automatically calculated and displayed at checkout.


Import Taxes

The price doesn't include any tariffs incurred on entering the destination country. Please note that tariffs vary from country to country, and any such fees need to be paid by you.


Standard Shipping

We will use Standard shipping to ship your order out unless otherwise requested. It usually takes 4 -14 business days to deliver to most countries, depends on the delivery location. You can track the shipping status with the tracking number provided on your order detail page.


Uncontrollable Events

If any logistics delay occurs or you have trouble receiving the package, you could contact us via email at, and we will do our best to help solve the issue.