CloudEdge App

Download CloudEdge for your camera

Already own a UCOCARE camera? Check the app name in the manual supplied with your exact model. UCOCARE cameras do not all use the same app.

CloudEdge on the App Store · CloudEdge on Google Play

Before connecting

1. Match the model and app. The D1 solar WiFi camera specifies CloudEdge. For another model, use the manual library to confirm the correct app.
2. Check power and the required network. Follow your model's setup instructions. D1 uses 2.4GHz WiFi; do not apply that requirement to every UCOCARE camera.
3. Still unable to connect? Note the model, country of use, app name and exact error message, then open UCOCARE product support for model-specific help.

Choosing a compatible camera?

Compare the D1 CloudEdge camera if your location has suitable 2.4GHz WiFi and a place for solar charging. If you already own a camera, identify its model and app before choosing another device.

Use the app named for your model

D1 uses CloudEdge; R9 uses UBox. An account or camera added in one app does not establish compatibility with the other. If your device is an R9, open the R9 setup videos and checklist instead of trying to add it as a CloudEdge camera.

When requesting help, include the model label, phone operating system, app version and the exact step that fails. Send any screenshots privately after hiding account details. This helps distinguish an app-selection problem from a camera connection problem.